Navigate to: OMS > Pending Payments
In the Pending Payments section, the Administrator can see the orders placed by the user for which a Billing Account number is not associated.
When the administrator views the pending payment the administrator has an option of accepting or declining the same. Upon accepting, the administrator needs to enter the Billing Account Number. Once the Billing Account Number is entered and saved, the pending payment is converted into pending order and can be seen under the Pending Order section.
Note - Open Account Billing (OAB) can be enabled only for Purchase Orders, Invoice Me, and Charge On Delivery payment methods. When a user for whom the OAB is not added places an order, the order needs to be approved by the Administrator.
Detail | Description |
Pending Order ID | This ID gets auto-generated when the pending order is placed. |
Customer Name | This indicates the full name of the customer. |
Store Name | This indicates the name of the store in which the customer is registered. |
Pending Order Status | This indicates if the order is approved or not. |
Pending Order Amount | This indicates the order amount. |
Created Date | This indicates the date on which the order was placed. |
Action | View- The administrator can view the order-related information and can redirect to manage pending payment order screen. |