TABLE OF CONTENTS
- General Settings
- Viewing Guest User Addresses
- Viewing Guest User Orders
- Viewing Associated Profiles
- Managing Order Notes
Navigate to: Customers & Users > Guest Users > “Manage” Action
Administrators can edit the details of an existing guest user from the Manage action. A user account can be created from the guest user’s details in the General Settings tab by adding a Username.
Guest User accounts have several tabs which Administrators can use to manage and view key information related to the guest user:
General Settings
User Detail | Description |
Store Name | This field indicates the name of the Store where the respective guest user has placed the order. |
User Name | This field will be empty for guest users. |
Email Address | This field indicates the email address of the guest user. |
External ID | Unique External ID or ERP account number used for tracking Customer Users. Leave blank if unknown. |
First Name | First Name of the Guest User. |
Last Name | Last Name of the Guest User. |
Phone Number | Contact information of the Guest User |
Account | This field should be empty for Guest Users. |
Viewing Guest User Addresses
Administrators can view addresses for the guest user from this section.
Viewing Guest User Orders
This section references Orders. If you are looking for additional information on this topic, see Orders.
Administrators can view the order placed by the guest user from this section.
Viewing Associated Profiles
Administrators can view the Profile associated with the guest user from this section.
Managing Order Notes
Administrators can add notes for a guest user account from here.
Detail | Description |
Note Title | Enter a title for your note. |
Note Body | Enter the description for the notes. |
Add Note
Add Note details
Save progress using the "Save" button
The page reloads with action confirmation
New Notes are now added.
Edit Note
Edit Note details
Save progress using the "Save" button
The page reloads with action confirmation
Notes are now edited
Delete Note
Click the “Delete” icon
Page reloads with action confirmation
Notes are now deleted