Navigate to: Customers & Users > Sales Reps > “Manage” button
Administrators can edit the details of an existing Sales Reps from Manage Sales Rep page.
Note: Sales Reps must create new accounts using only General Information details. After the Sales Rep details have been saved, Administrators can add additional settings and options located in the Sales Reps tabs via the "Manage" action.
Sales Rep accounts have several tabs which administrators can use to manage and maintain key areas necessary of an enterprise-level ecommerce platform, as follows:
This field indicates the store name(s) associated with the Sales Rep account. Administrators can associate one or more or all stores with the Sales Rep account.
Disable / Enable Account
Administrators can disable/enable the Sales Rep account using this button.
This field indicates the username of the Sales Rep. This field is editable.
Administrators can send a reset password link to the respective Sales Rep's email address so that he/she can reset a new password for his/her account.
Administrators can add unique External ID or ERP account number used for tracking Sales Reps. Leave blank if unknown.
First Name of the Sales Rep.
Last Name of the Sales Rep.
Contact information of the Sales Rep
Administrators can associate an image with the Sales Rep account.