TABLE OF CONTENTS
Navigate to: Admin > RMA Configuration
From the RMA Configuration section of Znode, Administrators can manage the global RMA settings.
RMA Configuration Details
Maximum number of days RMA can be requested after order completion
Add the maximum number of days within which RMA can be requested after an order is placed
Enable Email Notifications
Select Yes to enable email notifications for customers.
Returns Department Title
Add Name of Department receiving RMA from Customer
Customer Service Email ID
Add a valid Email ID for RMA Customer Service
Mailing Address for Returns
Add the mailing address where the customer must ship the products with the RMA form.
Add instructions for returns, such as packing, shipping, etcetera.
Update RMA Configuration
Navigate to: Admin > RMA Configuration > General-level
Update RMA Configuration Details
Save progress using the "Save" button. The page reloads with action confirmation.
RMA Configuration is now updated.