TABLE OF CONTENTS
Navigate to: Admin > RMA Configuration
From the RMA Configuration section of Znode, Administrators can manage the global RMA settings.
RMA Configuration Details
Detail | Description |
Maximum number of days RMA can be requested after order completion | Add the maximum number of days within which RMA can be requested after an order is placed |
Enable Email Notifications | Select Yes to enable email notifications for customers. |
Returns Department Title | Add Name of Department receiving RMA from Customer |
Customer Service Email ID | Add a valid Email ID for RMA Customer Service |
Mailing Address for Returns | Add the mailing address where the customer must ship the products with the RMA form. |
Shipping Instructions | Add instructions for returns, such as packing, shipping, etcetera. |
Update RMA Configuration
Navigate to: Admin > RMA Configuration > General-level
Update RMA Configuration Details
Save progress using the "Save" button. The page reloads with action confirmation.
RMA Configuration is now updated.