Configuring Approval Routing for Payment

Navigate to: Stores > Stores >Manage Stores> Approval Management



Configuration Steps

  1. Login to Admin Console
  2. Navigate to: Stores → Manage Store → Approval Management
  3. Enable Approval Management
  4. Select Approval Type (Payment)
  5. Save and publish the store


For ‘Approval Type = Payment’, administrators can set the following:

  • "Set approval for Orders above ($)", above which the approval would be required
  • Approval level, which indicates approval will be required from a single approver or multiple approvers. 
  • Support for both digital and non-digital payment methods

When the approval type is set to Payment, the admin can configure approval routing for specific payment methods.

In this case, the "Add New Payment Configuration" button becomes visible. Upon clicking it, a section opens where the admin can select one or more payment methods and associate approvers for each selected method.


Order Placement Flow

  1. User logs into the website
  2. Adds products to cart and proceeds to checkout
  3. Selects a payment method enabled for approval routing
  4. Enters payment details and submits for approval

System Behavior

  • Order is created in Pending Orders
  • Payment details are recorded
  • Order appears in Pending Order History with status "Pending for Approval"





Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.