Navigate to: Customers > Guest Users > “Manage” Action

Administrators can edit the details of an existing guest user from the Manage action. A guest user can be converted to a user  from the guest user’s details in the General Settings tab by adding a Username. 

Guest User accounts have several tabs which Administrators can use to manage and view key information related to the guest user:

General Settings

User Detail	Description
Store Name	This field indicates the name of the Store where the respective guest user has placed the order.
User Name	This field will be empty for guest users.
Email Address	This field indicates the email address of the guest user.
External ID	Unique External ID or ERP account number used for tracking Customer Users. Leave blank if unknown.
First Name	First Name of the Guest User.
Last Name	Last Name of the Guest User.
Phone Number	Contact information of the Guest User
Account	This field should be empty for Guest Users.

Viewing Guest User Addresses

Administrators can view addresses for the guest user from this section.

Viewing Guest User Orders

This section references Orders. If you are looking for additional information on this topic, see Orders.

Administrators can view the order placed by the guest user from this section.

Viewing Associated Profiles

Administrators can view the Profile associated with the guest user from this section.

Managing Order Notes

Administrators can add notes for a guest user account from here.

Detail	Description
Note Title	Enter a title for your note.
Note Body	Enter the description for the notes.

Add Note

• Add Note details
• Save progress using the "Save" button
• The page reloads with action confirmation
• New Notes are now added.

Edit Note

• Edit Note details
• Save progress using the "Save" button
• The page reloads with action confirmation
• Notes are now edited

Delete Note

• Click the “Delete” icon
• Page reloads with action confirmation
• Notes are now deleted