Navigate to: CMS > Email Templates
Znode has several default email templates that come already configured and ready to use as-is or customize. (e.g. Account Information, Order Receipt, Account Activation)
Default Email Templates and their Purpose
Default Email Templates | Template Name | Template Purpose |
Reset Password Link | Email to customers that contain a link to reset their password. | |
New customers Account from Admin | Email to customers notifying them that a new account was created by the administrator. | |
Order Receipt | Email to customers that contain details of an order that has been placed. | |
Customer Account Activation | Email to customers notifying them that their account has been activated. | |
Service Request Message | Email to customers that contain a message for their service request or feedback. | |
Contact Us | Email to the administrator that contains contact request details from customers from the webstore. | |
Customers Feedback Notification | Email to the administrator that contains feedback from customers from the webstore. | |
RMA Request Status | Email to customers notifying them of their RMA request status. | |
Product Comparison Details | An email that contains comparison details of two or more products to a recipient list. | |
Email A Friend | An email that contains a Product Link for referring a product to a recipient list. | |
Shipping Receipt | Email to customers notifying them that a package has been shipped. | |
Vendor Receipt | Email to vendors that contain purchased product details after an order has been placed. | |
Pending Order Status Notification | Email to customers notifying them of the status of their pending order. | |
Pending Order Rejected | Email to customers notifying them of the rejection of their pending order. | |
Pending Order Approved | Email to customers notifying them of the approval of their pending order. | |
Pending Order Approval | Email to administrator or manager notifying them of a pending order that needs approval. | |
New Customer Account from Webstore | Email to customers notifying them that a new account was created on the webstore. | |
Canceled Order Receipt | Email to customers notifying them of the cancellation of an order. | |
Product Key Order Receipt | Email to customers that contains details of downloadable product key after an order has been placed | |
Order Placed Notification | Email to the administrator notifying them that an order has been placed. | |
Form Submission Acknowledgement | Email to customers notifying them of the successful submission of a form configured from the web store. | |
Form Submission Notification | Email to administrators notifying them of submission of a form configured from the web store. | |
Billing Account Number Added | Email to customers notifying them that the Billing Number has been added to their account. | |
Convert User To Administrator | Email to users notifying them that they have been given administrator rights. | |
Low Inventory Order Notification | Email to the administrator notifying them that a placed order has resulted in low/negative inventory. | |
Account Verification Request | Email to administrators notifying them of a new customer's account verification request. | |
Account Verification Request In Progress | Email to customers notifying them that their account verification is in progress. | |
Account Verification Successful | Email to customers notifying them that their account verification was successful. | |
ERPTaskSchedulerStatus | Email to customers notifying them about the ERP Task Schedule. | |
TrackingLinks | Email to customers notifying them about tracking Links. | |
New Contact Request | Email to the administrator to notify them of the new form submission. | |
Contact Acknowledgement | Email to customers to notify them of the successful submission of the form. | |
New Voucher Issued For Customer | Email to customers to notify them of a new voucher issued for their account. | |
Remaining Voucher Balance | Email to customers to notify them that their voucher has been used for an order. | |
Reminder To Use The Voucher Balance Before It Expires | Email to customers to notify them to use the voucher before it expires | |
New Quote Request Notification | Email to administrators notifying that a new return Quote request is received. | |
Quote Converted To Order Notification For Customer | Email to customers to notify them that their quote is converted to order | |
Quote Request Acknowledgement Notification For Customer | Email to customers to notify them that their quote request is received | |
New Return Order Notification For Admin | Email to administrators notifying that a new Return request is received. | |
Return Order Status Notification For Customer | Email to customers notifying them that the return request status has been updated | |
Return Request Notification For Customer | Email to customers notifying them that the return request has been received and is in review | |
Resend Order Receipt | Email to customers with order receipt including returned item details | |
Refund Processed Notification For Customer | Email to customers to notify them that the refund has been processed for their Return request |