Navigate to: CMS > Email Templates
Znode has several default email templates that come already configured and ready to use as-is or customize. (e.g. Account Information, Order Receipt, Account Activation)
Default Email Templates and their Purpose
Template Name | Template Purpose |
Reset Password Link | Email to customer that contain a link to reset their password. |
New customer Account from Admin | Email to customer notifying them that a new account was created by the administrator. |
Order Receipt | Email to customer that contain details of an order that has been placed. |
Customer Account Activation | Email to customer notifying them that their account has been activated. |
Service Request Message | Email to customer that contain a message for their service request or feedback. |
Contact Us | Email to the administrator that contains contact request details from customer from the webstore. |
Customers Feedback Notification | Email to the administrator that contains feedback from customer from the webstore. |
RMA Request Status | Email to customer notifying them of their RMA request status. |
Product Comparison Details | An email that contains comparison details of two or more products to a recipient list. |
Email A Friend | An email that contains a Product Link for referring a product to a recipient list. |
Shipping Receipt | Email to customer notifying them that a package has been shipped. |
Vendor Receipt | Email to vendors that contain purchased product details after an order has been placed. |
Pending Order Status Notification | Email to customer notifying them of the status of their pending order. |
Pending Order Rejected | Email to customer notifying them of the rejection of their pending order. |
Pending Order Approved | Email to customer notifying them of the approval of their pending order. |
Pending Order Approval | Email to administrator or manager notifying them of a pending order that needs approval. |
New Customer Account from Webstore | Email to customer notifying them that a new account was created on the webstore. |
Canceled Order Receipt | Email to customer notifying them of the cancellation of an order. |
Product Key Order Receipt | Email to customer that contains details of downloadable product key after an order has been placed |
Order Placed Notification | Email to the administrator notifying them that an order has been placed. |
Form Submission Acknowledgement | Email to customer notifying them of the successful submission of a form configured from the web store. |
Form Submission Notification | Email to administrators notifying them of submission of a form configured from the web store. |
Billing Account Number Added | Email to customer notifying them that the Billing Number has been added to their account. |
Convert User To Administrator | Email to users notifying them that they have been given administrator rights. |
Low Inventory Order Notification | Email to the administrator notifying them that a placed order has resulted in low/negative inventory. |
Account Verification Request | Email to administrators notifying them of a new customer's account verification request. |
Account Verification Request In Progress | Email to customer notifying them that their account verification is in progress. |
Account Verification Successful | Email to customer notifying them that their account verification was successful. |
ERPTaskSchedulerStatus | Email to customer notifying them about the ERP Task Schedule. |
TrackingLinks | Email to customer notifying them about tracking Links. |
New Contact Request | Email to the administrator to notify them of the new form submission. |
Contact Acknowledgement | Email to customer to notify them of the successful submission of the form. |
New Voucher Issued For Customer | Email to customer to notify them of a new voucher issued for their account. |
Remaining Voucher Balance | Email to customer to notify them that their voucher has been used for an order. |
Reminder To Use The Voucher Balance Before It Expires | Email to customer to notify them to use the voucher before it expires |
New Quote Request Notification For Admin | Email to administrators notifying that a new return Quote request is received. |
Quote Converted To Order Notification For Customer | Email to customer to notify them that their quote is converted to order |
Quote Request Acknowledgement Notification For Customer | Email to customer to notify them that their quote request is received |
New Return Order Notification For Admin | Email to administrators notifying that a new Return request is received. |
Return Order Status Notification For Customer | Email to customer notifying them that the return request status has been updated |
Return Request Notification For Customer | Email to customer notifying them that the return request has been received and is in review |
Resend Order Receipt | Email to customer with order receipt including returned item details |
Refund Processed Notification For Customer | Email to customer to notify them that the refund has been processed for their Return request |
| Registration Attempt Using Existing Username | Email to the customer for notifying an attempt has been made to register using their username. |
| Send Waiting List Notice Inventory | Email to the customer to notify that the desired item is now back in stock. |