Viewing Application Logs


Navigate to: Admin > Application Logs

Application Logs is a module that tracks the logs related to events, integration, and database.

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Log Configuration

This section allows an administrator to enable or disable specific log tracking. Administrators can also purge specific types of generated logs. They can enable or disable the trace levels as well.

Note - For proper functioning of the application, it is important that only Error trace level is turned on in the application log settings otherwise the performance of the site might reduce. Admin can use other trace levels if debugging other issues are required.

All Logs

All types of logs (event, integration, and database logs) are displayed in this section.

Event Logs

Logs for Search, Import, and Image scheduler component log.

Integration Log

Logs for ERP connector, Payment, and shipping component log.

Database Log

Logs for the stored procedures that are present in SQL Server.

All Logs

This allows an administrator to see all the logs that are captured in the application.

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Log Message

This indicates the general message which describes the captured log.


This indicates the module for which log has been captured.

Trace level

This indicates the type of Log (e.g. - error, info, warning, etc.)

Created Date

This indicates the log creation date and time.

Stack Trace Message

This indicates the log related to the line of code which is affected within a module.

Domain Name

This indicates the domain name of the application.

Application Type

This indicates the type of Application (Admin or Webstore).


The administrator can view the details related to the log using the View icon.

Note: The above details will be the same for Event Logs, Integration Logs and Database Logs

Trace Level

These are the type of Log (e.g. - error, info, warning, etc.)


Tracks all the logs in the applications.


Tracks the general events of the application.


Tracks the abnormal or unexpected event in the application which does not cause the application to stop.


Tracks the database operations, system processes, and the errors that occur when executing a transaction or a unit test.


Tracks the error in the current occurring activity. (By default error trace level is selected)

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