Navigate to: Stores & Reps > Stores > Manage Store > SMS Notifications
Administrators can now configure SMS templates and send an SMS notification to respective users based on specific events/actions. Twilio is the 3rd party tool that needs to be integrated in order to enable SMS notifications.
Details on integrating Znode with Twilio
| Field | Description |
| Provider | An administrator can select provide (Twilio) from the dropdown |
| AccountId | This information is provided by Twilio. The provided information can be added here. |
| Authentication Token | This information is provided by Twilio. The provided information can be added here |
| Sender’s Phone Number | SMS will be sent from this mobile number. Note - Country Code for the Phone number is required for receiving SMS notifications. Expected Phone Number Format (+Country code with phone number, no spaces to be included) |
Notes -
- enables administrators to communicate with users via phone calls and text messages, as well as
- While configuring Twilio for SMS Notifications, a single field for configuring Sender Phone Number is provided, therefore admin user can configure the Phone Number belonging to one country/region only. Additional charges might be applied for sending notifications to customers (shoppers) who belong to other countries/regions.