Configuring SMS Notifications

TABLE OF CONTENTS


Navigate to: Stores & Reps > Stores > Manage Store > SMS Notifications

Administrators can now configure SMS templates and send an SMS notification to respective users based on specific events/actions. Twilio is the 3rd party tool that needs to be integrated in order to enable SMS notifications. 

Details on integrating Znode with Twilio

FieldDescription
ProviderAn administrator can select provide (Twilio) from the dropdown
AccountIdThis information is provided by Twilio. The provided information can be added here.
Authentication TokenThis information is provided by Twilio. The provided information can be added here
Sender’s Phone NumberSMS will be sent from this mobile number. Note - Country Code for the Phone number is required for receiving SMS notifications. Expected Phone Number Format (+Country code with phone number, no spaces to be included)

Note -

  • enables administrators to communicate with users via phone calls and text messages, as well asWhile configuring Twilio for SMS Notifications, a single field for configuring Sender Phone Number is provided, therefore admin user can configure the Phone Number belonging to one country/region only. Additional charges might be applied for sending notifications to customers (shoppers) who belong to other countries/regions.

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