Configuring General Product Information

TABLE OF CONTENTS

Navigate to: PIM > Products > "Add/Edit” Action

In the product list screen, all products are visible to the administrator. Administrators can edit product details by either clicking on the product name or selecting the Edit action button next to the product.


General Product Information

Product Info Section


Tab

Description

Attribute Family

Administrators can select a Product Attribute Family, which determines the type of information to capture about the product. This family defines the attributes and details that are relevant to the product.

Product Type

Administrators can choose the type of product to create, but once the product is saved, the product type cannot be changed. Available product types include: Simple, Grouped, Bundle, and Configurable.

Product Name

Administrators can specify the product name during the product creation or editing process.

Is Obsolete

Any product that is discontinued or no longer in use is considered an obsolete product. When the obsolete attribute is set to Yes, customers will no longer be able to purchase the product. Administrators can link similar products as replacement products from the Replacement Products tab, which will appear only for obsolete products on the Product Detail Page (PDP).

Hide From Search

When "Hide From Search" is set to Yes for a product, it will be excluded from the Search Results Page, Typeahead Search results, and the Category Listing Page. However, if a user knows the product's direct URL, they can still access the product page and add the item to their cart.

SKU

Administrators can create a unique SKU for the product. 

Notes:

  1. Special characters used as separators should not be included in the SKU.
  2. This field is disabled when editing existing products and cannot be modified.

Enabled

Administrators can enable or disable a product. Only enabled products will be displayed on the website, while disabled products will be hidden from the store.

Is Downloadable

Identifies whether or not this product is downloadable.

Product Details



Tab

Description

Long Description

Enter a detailed description of the product in the Rich Text Box, which will be visible to the customer on the product page. 

Short Description

Enter an optional short description of the product, which will be displayed in the product listing grid. The description should be concise and limited to less than 100 characters.

Product Code

Administrators can enter the internal (ERP) product code for the item. This product code uniquely identifies the product across all locales, ensuring consistent tracking and management across systems.

Product Specifications

Administrators can add the product specifications, which will be displayed on the webstore. 

Feature Description

Administrators can add a feature description of the product in this section. 

Brand

Administrators can select the brand for the product.

Vendor

Administrators can assign a vendor to the product, which is added through the "Vendors" section of the Product Information Management (PIM) system. 

Highlights

Administrators can enter information to highlight or tag a product with special attributes, such as "Certified Organic," "BIO Certified," or other relevant labels.

Tags

Administrators can associate one or more tags to a product to help with searches in the web store.

The Product Tags attribute is an OOTB (Out-of-the-Box) system-defined Text Area type product attribute. The built-in feature for Product > Product Details > Tags allows the following:

  • Administrators can add a list of tags to associate with a product.
  • The list of tags can contain comma-separated values  
    • These tags are helpful for searching products on the webstore by their associated tags, making it easier for customers to find relevant products.
  • The Tags attribute must have "Is Used In Search" set to true and should be configured in the search profile. Additionally, the search profile must be published for the keyword search functionality to work for tags on the webstore. Only after these steps will customers be able to search for products by tags.

Image

Tab

Description

Product Image

This Image is the main Image of the product which is shown on the Product Details Page of the webstore.

Gallery Image

These are the other images of the products which are shown on the Product Details Page of the webstore

Video 1, Video 2
  • When the administrator adds the link in Video1 and Video2 the videos will be displayed on the Product Details Page on the webstore.
  • The videos will not be hosted on the Znode server, and only URL links will be added to the newly created product attributes.
  • The video URL can be a 3rd party customer server link, a youtube link, etc.
  • Video thumbnail will be managed from the code as well, which will be either in .png/.jpeg format (video thumbnail is a still image that acts as the preview image for the video)
  • Youtube, Dailymotion, MP4, OGG, and Webm are the accepted platforms/formats for the video.

Product Settings

Tab

Description

Unit of Measure (UOM)

Select a unit of measurement for the product.

Minimum Quantity

Enter the minimum quantity the customer can purchase

Maximum Quantity

Enter the maximum quantity customer can purchase

Out-of-Stock Options

Select how an out-of-stock product affects the shopping cart from the three options listed in the drop-down.

  • Don’t track inventory. Enable product purchasing regardless of stock.
  • Disable purchasing for out-of-stock products.
  • Allow back-ordering of products.

When the value of this setting is set to "Yes", users will be able to order variants in bulk quantity for a specific Configurable Product.
When  set to Yes: 
When set to No:

Shipping Settings

Tab

Description

Free shipping

By selecting "Yes," free shipping will be applied to the product, and all other shipping rules will be disregarded.

Shipping Cost

Select the type of shipping cost that needs to be applied for this product

Weight

Please enter the product's weight. This information will be used to calculate shipping costs. Leave blank if not applicable.

Height

Please enter the product's height. This will be used to calculate shipping costs. Leave blank if not applicable.

Width

Please enter the product's width. This information will be used to calculate shipping costs. Leave blank if not applicable.

Length

Please enter the product's length. This will be used to calculate shipping costs. Leave blank if not applicable.

Shipping information

The administrator can provide general shipping information in this section.

Ship Separately

Selecting "Yes" for this field will enable separate shipping for this specific product.


Variants in Configurable Products

The administrator can manage the display of variants for configurable products on the webstore. The variants will be shown according to the display order set in the PIM section.



Product Saving and Publish Information: 

  • Complete the product details across all tabs and save your progress by clicking the "Save as Draft" button. The page will reload with a confirmation message.
  • To complete the process of adding a new product, click the "Publish" button.
  • (Optional) Once the initial product details are saved, additional tabs will appear to manage the newly created product. Admin users can update these details as needed and save their progress using the "Save as Draft" or "Publish" buttons.
  • The Product Details fields displayed during the product creation and editing process are directly linked to the attribute groups associated with the selected Attribute Families.
  • Products need to be published in order to see them on the webstore.
  • The dimensions—Weight, Height, Width, and Length—must be entered as whole numbers (no decimals) for FedEx shipping.

Steps to create a static value field 

Administrators can define fields in PIM that users cannot edit. This is typically required when information needs to be transferred from a system of record (e.g., your ERP) to be displayed on the store, but can only be modified within the system of record, not in Znode.

  1. Step 1: When creating an Attribute, use the data type “Label”.
  2. Step 2: These fields will only be viewable.

Note - This applies to product attributes, media attributes, category attributes, and global attributes.



Reference Articles

Managing Products

Configuring Video for the Product


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