Create a Return

A user has the option to initiate a return from an order history page or from their my account page.  This feature is available to both logged-in and not-logged-in users. 

Not-logged-in users can use the Track Order feature to find an order.

The following features are available on this page:

  • Select the order which you want to create a return for.
  • Choose the reason for the return.
  • Choose the quantity and products they want to return.
  • Enter notes about the return.
  • Submit the Return request.

More Information:

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