Navigate to: Stores & Reps > Stores > Manage Store > SMS Notifications
Administrators can now configure SMS templates and send an SMS notification to respective users based on specific events/actions. Twilio is the 3rd party tool that needs to be integrated in order to enable SMS notifications.
Details on integrating Znode with Twilio
Field | Description |
Provider | An administrator can select provide (Twilio) from the dropdown |
AccountId | This information is provided by Twilio. The provided information can be added here. |
Authentication Token | This information is provided by Twilio. The provided information can be added here |
Sender’s Phone Number | SMS will be sent from this mobile number. Note - Country Code for the Phone number is required for receiving SMS notifications. Expected Phone Number Format (+Country code with phone number, no spaces to be included) |
Note -
- Twilio allows Administrators to communicate with users via phone calls, and text messages, and perform other communication functions using its web API services.
- While configuring Twilio for SMS Notifications, a single field for configuring Sender Phone Number is provided, therefore admin user can configure the Phone Number belonging to one country/region only. Therefore additional charges might be applied for sending notifications to customers (shoppers) who belong to other countries/regions.