Configuring SMS Notifications

Navigate to: Stores & Reps > Stores > Manage Store > SMS Notifications


Administrators can now configure SMS templates and send an SMS notification to respective users based on specific events/actions. Twilio is the 3rd party tool that needs to be integrated in order to enable SMS notifications. 

Details on integrating Znode with Twilio

Field 

Description

Provider

An administrator can select provide (Twilio) from the dropdown

AccountId

This information is provided by Twilio. The provided information can be added here.

Authentication Token

This information is provided by Twilio. The provided information can be added here 

Sender’s Phone Number

SMS will be sent from this mobile number. Note - Country Code for the Phone number is required for receiving SMS notification. Expected Phone Number Format (+Country code with phone number, no spaces to be included)

Note -

  • Twilio allows Administrators to communicate with the users via phone calls, text messages, and perform other communication functions using its web APIs services.
  • While configuring Twilio for SMS Notifications, a single field for configuring Sender Phone Number is provided, therefore admin user can configure Phone Number belonging to one country/region only. Therefore additional charges might be applied for sending notifications to customers (shoppers) who belong to other countries/regions.

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